Start with the essentials, or explore all Support questions for more detail.
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Start with the essentials, or explore all Support questions for more detail.
NuPARE is a social shopping and wardrobe management platform that connects inspiration, shopping, styling and resale into one seamless experience. Built around the wardrobe you already own, NuPARE helps you make more confident and intentional fashion decisions.
NuPARE is free to use. Optional paid Insider membership and certain transaction or service fees may apply. Any applicable fee is shown before you commit to the relevant purchase or service.
Create an account by clicking the Sign In button on our website or download the NuPARE app and follow the sign-up flow.
NuPARE is currently available on iOS, with Android coming by the end of 2026. You can also access NuPARE through your web browser by clicking Sign In on our website.
You must be at least 16 to hold a NuPARE account, unless the minimum age is higher in your country. You must be 18 or older to sell, earn Creator commission, receive payments from NuPARE or sign up to Insider. Some countries have a higher minimum age.
Photograph a piece using your camera or camera roll and NuPARE will fill in most of the details for you. You can also forward a retailer confirmation email, add a product link or select from NuPARE’s Product Library. You don’t need to add everything at once. Start with the pieces you wear most and build your wardrobe over time.
No. 30 pieces you wear regularly are more useful to the platform than 300 you do not. Add pieces as you go.
No one. It is private by default. A piece becomes visible only when you list it on the resale floor or add it to something you have shared. There is no setting that makes it public by accident.
No. NuPARE does not use your photographs to train generative AI models, and our model providers are contractually prohibited from training on your data. We may use a limited sample of inputs and outputs, de-identified where possible, to test and improve the specific NuPARE feature they came from.
Your For You page learns from your activity in NuPARE, including your wardrobe, saved content, wishlist, style preferences and interactions. The more you explore, the more relevant your edit becomes.
The AI Stylist is your on-demand fashion assistant. Use it to decide what to wear, style what you own, plan what to pack, discover new pieces or make more of your wardrobe.
Yes. NuPARE connects members with independent stylists/providers who offer the styling services described in their listings. They are not NuPARE employees, and the provider is the contracting party for the styling service unless the applicable terms say otherwise.
Discover a product, review the listing and purchase through the checkout or shopping flow shown. For NuPARE transactions, the relevant seller is identified before purchase. Some content may link you to a brand’s external checkout where the purchase is completed outside NuPARE.
Delivery timeframes are shown before purchase where available and depend on the seller, destination and delivery method. International, made-to-order and other specialised orders may take longer.
For Brand purchases, returns depend on the brand’s policy plus any mandatory consumer rights that apply. For Resale, Private Sellers generally do not have to accept change-of-mind returns unless the listing says otherwise; Business Retailers must provide the consumer rights required in the buyer’s country. Resale Protection separately covers eligible problems such as non-delivery or an item materially not as described.
Select a piece from your wardrobe, add the required listing details and choose an available selling method such as fixed price, offers or auction where available. You’ll need to identify whether you are selling privately or as a business and provide any information NuPARE requires for that seller type.
NuPARE charges an 8% Buyer Fee on Resale purchases. It is included in the displayed price and is the same regardless of payment method. Private Sellers do not pay Seller Commission; Business Retailers pay the Seller Commission set out in Schedule 2.
NuPARE releases a Resale payout 72 hours after the earlier of tracked delivery and the buyer’s confirmation of receipt, unless a Resale Protection claim is open. A payout may also be delayed where the Terms allow a reasonable verification, fraud or legal hold.
Insider is NuPARE’s optional paid membership. It provides the benefits included in your selected tier, which may include styling and other member services. Membership is a 12-month term and automatically renews annually unless you cancel.
You can contact NuPARE through the Support Centre or Concierge within the app. You can also email hello@nupare.com.au and we will aim to respond within 24 hours.


