Contact
Get in touch.
Tell us what you need and we’ll point you to the right person. We read everything and aim to reply within one business day.
Email us directly
General
hello@nupare.com.au
Brand partnerships
brands@nupare.com.au
Press
press@nupare.com.au
Creators
hello@nupare.com.au
Partnerships
hello@nupare.com.au
Formal notices
Put the relevant word in your subject line and the timeframes below apply.
Privacy
hello@nupare.com.au
Ask to see, correct or delete what we hold, or raise a privacy complaint. We acknowledge within 5 business days and resolve within 30.
Security
hello@nupare.com.au
Report a vulnerability and provide as much information as you so we can resolve it.
Legal
hello@nupare.com.au
Notices under our Terms of Use, intellectual property complaints and other formal correspondence.
Complaints
hello@nupare.com.au
A complaint about NuPARE rather than about an order. We acknowledge within 5 business days and respond within 30.
Members
Orders, delivery, returns, your wardrobe and your account all live under Support. It answers most things and when you need more help, raise a ticket.
Raise a ticket
Prefer to talk?
Book a time with the team for partnerships, onboarding or creator opportunities.
Book a meeting
Looking for an answer now?
Most questions about the app, your wardrobe and reselling are covered in the FAQ.
Read the FAQ
When you will hear back
We are in Western Australia and answer during Australian business hours, Monday to Friday. Most messages are answered within one business day.
Nu Pare Pty Ltd, trading as NuPARE
ACN 698 123 545 · ABN 28 698 123 545
Australia
Discover NuPARE
